Montanara 2027  ·  Legal

Privacy policy

How we collect, use and look after your information when you visit this site or attend Montanara.

Last updated 3 November 2026

Who we are

Montanara 2027 is organised by Montanara Events Ltd (“Montanara”, “we”, “us”). We are the data controller for the personal information described in this policy, which covers this website, registration and the conference itself on 30 September and 1 October 2027.

If you have any questions about this policy or how we handle your information, email privacy@montanara-demo.com or write to us at Montanara Events Ltd, 12 Harbour Walk, Bristol BS1 5TT.

What we collect

When you register, we collect your name, email address, job title, organisation and ticket type, along with any dietary or access requirements you choose to tell us about. We treat access information as sensitive and use it only to make the event work for you.

Payments are handled by our payment provider. We receive confirmation that you have paid, but we never see or store your full card details.

If you subscribe to programme updates, we collect your name and email address. When you browse this site, we collect technical information such as your IP address, browser type and the pages you visit, as described under Cookies and analytics.

How we use your information

We use your registration details to manage your booking, issue your badge, send joining instructions and answer your questions. Our legal basis is the performance of our contract with you.

We send programme updates only if you have subscribed, on the basis of your consent. Every email includes a link to unsubscribe, and you can withdraw your consent at any time.

We use site and attendance data to understand what works and to plan future events, on the basis of our legitimate interests in running a useful conference. We also keep records where the law requires it, for example for tax and accounting.

Cookies and analytics

We use a small number of essential cookies to make this site work, for example to remember your progress through the registration form. These do not need your consent.

With your permission, we also use analytics cookies to count visits and see which pages are most useful. This data is aggregated and does not identify you. You can change your choice at any time, and you can block or delete cookies in your browser settings.

Sharing your information

We share information with service providers who help us run the event, such as our payment provider, email platform, registration system and the venue, and only as much as they need. They act on our instructions and must keep your information secure.

We never sell your information. We share your contact details with sponsors and exhibitors only with your consent, for example if you opt in when you register or choose to have your badge scanned at a stand.

Some of our providers may process data outside the UK. Where they do, we make sure appropriate safeguards are in place, such as the UK International Data Transfer Agreement.

How long we keep it

We keep registration records for two years after the event so we can deal with queries and invite you to future editions, and then delete or anonymise them. Financial records are kept for six years to meet our legal obligations.

If you unsubscribe from programme updates, we keep only your email address on a suppression list so that we do not contact you again.

Your rights

Under UK data protection law (the UK GDPR and the Data Protection Act 2018) you have the right to access the personal information we hold about you, to have it corrected or deleted, to restrict or object to how we use it, and to receive a copy in a portable format.

Where we rely on your consent, you can withdraw it at any time. To exercise any of these rights, contact us using the details below and we will respond within one month.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk. We would appreciate the chance to put things right first.

Contact us

Email privacy@montanara-demo.com, call +44 117 496 0123 or write to the Data Protection Lead, Montanara Events Ltd, 12 Harbour Walk, Bristol BS1 5TT.

We may update this policy from time to time. The date at the top of this page shows when it was last changed.